illusion-of-efficiency
The pursuit of efficiency in McDonaldized systems can create an illusion rather than genuine improvements, often leading to unintended negative consequences.
1 chapter across 1 book
The McDonaldization of Society: Into the Digital Age (2019)George Ritzer
Chapter 7 of 'The McDonaldization of Society: Into the Digital Age' primarily compiles extensive references and citations that underpin the critique of McDonaldization's effects on society, including its limitations in explaining issues like racism and sexism, the impact on health and environment, and the transformation of social and cultural practices. The chapter highlights the multifaceted consequences of McDonaldization, such as the routinization of work, the illusion of efficiency, environmental degradation, and changes in family and educational dynamics, supported by a broad range of scholarly and journalistic sources.